Florence Hearing Health Care is a private audiology clinic committed to creating better living through better hearing to the people of western Massachusetts and beyond. We walk our patients through their entire hearing health journey; from comprehensive hearing tests, custom hearing protection, and diagnosing any hearing loss to providing a wide range of communication solutions and technologies to meet the needs of both the patient and their communication partners. This includes counseling patients about realistic expectations during the adjustment period as they retrain their brains to hearing better.

We believe in educating our patients, partners and other health professionals on the benefits of regular hearing testing and working with an audiologist. We work with our clients to meet them where they are in their hearing journey. We ensure they are comfortable with their course of treatment - developing a plan that is manageable for both patients and their communication partners. We are not salesmen, we are audiology professionals who develop lasting relationships with our patients. We understand that this is a lifelong process and we are here to be with you every step of the way.


We’re hiring!

We’re looking for our perfect Patient Experience Coordinator. Think it could be you? Read more about the position.


Dr. Jennifer Sowards

Diagnosed with hearing loss at the age of six, Dr. Sowards has made it her life's work to support and guide her patients through their hearing health journey. Dr. Sowards is a member of the American Academy of Audiology and has been practicing for more than 15 years. An active member of the Western Massachusetts community, Dr. Sowards can often be found offering free educational workshops in the Pioneer Valley.